|Shipping & Returns|
Delivery within Germany (incl. VAT):
The goods are delivered free of shipping costs, if the order value exceeds 110,00 EUR. Otherwise, we charge overall shipping costs of 4,20 EUR. Delivery within Germany is by GLS.
Delivery to Europe and the world (incl. VAT):
Outside Germany, delivery is by Deutsche Post, GLS and DHL.
In shipments up to 2 kg, 500 g is added for packaging.
Note: as a general rule, we ship items up to 2 kg as a maxi letter, and items starting at 2 kg as a parcel. This way, parcel tracking is possible. Thus, in Zone 1 there would be 18.00 EUR of postal charges for parcels up to 5 kg. For further questions in this regard, please do not hesitate to contact us.
Zone 1: Europe I
Andorra, Austria, Azores, Belgium, Czech Republic, Denmark, Faroe Islands (DK), Finland, France, Great Britain, Greece, Greenland, Guernsey, Ireland, Italy, Jersey, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Portugal, San Marino, Slovakia, Spain (including Balearics), Sweden, Vatican City.
Zone 2: Europe II
Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Canary Islands, Croatia, Cyprus, Estonia, Georgia, Iceland, Kazakhstan, Kosovo, Latvia, Lithuania, Macedonia, Malta, Montenegro, Norway, Romania, Russian Federation, Switzerland, Serbia, Turkey, Ukraine, Yugoslavia.
Zone 3: World I
Algeria, Bahrain, Canada, Egypt, Iraq, Iran, Israel, Jordan, Kuwait, Lebanon, Libya, Morocco, Oman, Qatar, Saudi Arabia, St. Pierre and Miquelon, Syria, Tunisia, United Arab Emirates, United States of America, Yemen.
Zone 4: World II
All countries and territories not covered by zones 1, 2 or 3.
Should your country of destination not be among the other regions, it belongs to this zone.