Consumers are entitled to a right of withdrawal according to the following conditions, wherein the consumer is defined as every natural person entering into a legal transaction for a purpose attributed neither to a commercial nor a self-employed occupational activity:

Returns policy

Right of revocation

You may revoke your contractual agreement in writing (e.g. letter, fax or email) within two weeks without statement of reasons or - if the goods are placed at your disposal prior to the expiry of this period - by returning the goods. The period begins upon receipt of this notification in writing, but not before receipt of the goods at the receiver (in the recurring supply of similar goods not before receipt of the first partial delivery) and also not before meeting our information duties pursuant to Article 246 § 2 in conjunction with § 1 paragraphs 1 and 2 and 4 IACC (Introductory Act to the Civil Code) as well as our duties according to § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 IACC. The timely dispatch of the revocation or the goods shall be deemed sufficient for compliance with the revocation term. The revocation has to be addressed to:

Semmelweis-Institut Verlag für experimentelle Onkologie GmbH
Hasseler Steinweg 9-12
27318 Hoya
GERMANY
Fax: +49 (0)4251 / 9352-290
email: info@semmelweis.de

Consequences of the revocation

In the event of effective revocation, the services received by either party shall be returned and any benefits that may have been accrued (e.g. interest) shall be released. Should you be partially or wholly unable to return the goods received from us – or only to do so in a deteriorated condition – you shall to this extent provide compensation accordingly. This does not apply if such deterioration is entirely attributable to their inspection – as it would have been possible for you in, for instance, a retail store. The duty to provide compensation can also be avoided by not making proprietary use of the goods and refraining from any action which may impair their value. Goods suitable for parcel shipment shall be returned at our risk. You shall bear the return delivery costs if the delivered  goods correspond to the ordered ones and the price of the goods to be returned does not exceed the amount of 40 EUR or, in case of a higher price of the goods, if you have not yet paid the price or any contractually agreed installment at the date of revocation. In all other cases return delivery is free of charge for you. Goods not suitable for parcel shipment shall be collected from you following receipt of the revocation. You shall meet any obligation prerequisite for the reimbursement of payments within 30 days. The time period starts for you with the dispatch of your revocation declaration or the goods, for us with its reception.

End of the revocation notice

Exclusion of the right of revocation

The right of revocation does not apply to distance sales contracts on the delivery of audio or video recordings or of software, if you have unsealed the delivered data medium.

General remarks

1. Please avoid damaging or soiling of the goods. Please return the goods to us, if possible, in their entire original packaging and together with all accessories. Use, if necessary, a protective outer packaging. Should you not have the original packaging at your disposal any more, please use appropriate packaging to protect the goods against transport damages.

2. Please do not return the goods to us freight forward. On request, we will reimburse the postal charges

3. Please note that the aforementioned clauses 1-2 do not constitute a requirement for the effective exercise of your right of revocation.

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