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General terms and conditions

General terms and conditions

§ 1 Scope of application

The following General Terms and Conditions as defined at the time an order is placed shall apply exclusively to all business relations with the purchaser for orders via the internet shop.

§ 2 Conclusion of contract

The presentation of our products in our web presence comprises merely an invitation to the customer to submit a contract offer. By placing his order, the customer submits an offer within the meaning of §145 German Civil Code (BGB, Bürgerliches Gesetzbuch). The customer will receive an email confirming receipt of the order. If necessary, we will inform the customer about potential errors in the specifications of the product range on our website and present a corresponding counteroffer to the customer.
The customer waives the receipt of a declaration of acceptance, §141 para. 1 German Civil Code. The contract with us is concluded, if we accept the offer of the customer within 10 days in writing or in text form or deliver the ordered goods, or if the customer pays in advance. In the case of advance payment, we declare acceptance of the contract upon the customer’s advance payment, if this payment is made within 10 days of placing the order.

§ 3 Bearing of the shipping costs if the right of withdrawal is exercised:

If the right of withdrawal is exercised, we will reimburse all payments we have received from you including shipping charges (with the exception of additional charges which result from your choosing a shipping method different from the cheapest standard shipping method offered by us), without delay and no later than fourteen days from the day that the notice of your withdrawal from this contract was received by us. For this refund, we will use the same payment method which was used by you in the original transaction, unless we explicitly made other arrangements with you. In no case will you be charged any fees for this refund. We may refuse the reimbursement until we have received back the goods or until you have provided proof that the goods have been sent, depending on which ever occurs first. You shall bear the immediate cost for the returning of the goods.

§ 4 Delivery, Delivery costs, Risk transfer

The goods are shipped at the delivery costs listed for each individual case. Provided that the customer is a consumer, we bear the shipping risk regardless of the mode of shipment in any case. If the customer is a business, all risks and dangers of shipment are transferred to the customer, as soon as we have handed over the goods to the assigned forwarding agent.

§ 5  Retention of Title

The delivered goods shall remain our property until full payment of the purchase price has been received.

§ 6  Warranty

Warranty is subject to the legal regulations.

§ 7 Consumer information regarding distance sales contracts on the purchase of goods

  • We are not subject to special and not aforementioned codes of conduct.
  • Any input errors in your order can be detected at the final confirmation before check-out and corrected at any time by means of the deleting and changing feature before final placement of the order.
  • For the essential characteristics of the products presented by us as well as the period of validity for restricted offers, please refer to the individual product descriptions on our web site.
  • German is the exclusive language offered for the conclusion of the contract.
  • Complaints and warranty claims can be submitted to the address as stated at supplier information.
  • To print the contract text, please use the print function of your browser. The contract text is not available to customers for orders in our web shop. Further, the contract text is saved by us.
  • For information on payment, delivery or fulfillment, please refer to the offer itself.
  • After conclusion of the contract, you will receive an automatic e-mail containing further information on the processing of the contract. The e-mail comprises an order number, which has to be quoted in the bank transfer of the invoice amount due. As a rule, this order number will not correspond to the invoice number.

§ 8 Miscellaneous

  • The contractual relationships with the customer as well as the respective general terms and conditions are governed exclusively by the law of the Federal Republic of Germany. Provided that the customer is a consumer, the valid legal provisions and rights in the country of residence of the customer existing in favour of the consumer will not be affected or impaired by this agreement. Application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.
  • The exclusive place of jurisdiction is the court of our place of business if the customer is a merchant in the sense of the German Commercial Code or a corporation under public law. We are entitled to take action also at the court of the customer.

§ 9 Severability Clause

If individual clauses of this contract are or become totally or partially invalid, this will not affect the validity of the remaining parts of the contract.

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